q74 Privacy Policy

This Privacy Policy ("Policy") explains how personal information of players using the q74 platform is collected, stored, retained, protected, and shared. By using q74's services, you are considered to have accepted the terms set out in this Policy.

Last updated: 29 October 2026

Who This Policy Applies To

This Policy applies to all players with accounts on the q74 website (https://q74.run), visitors browsing the website, and anyone who contacts us by email. Users of this website must be 21 or older.

Information We Collect

q74 collects only the personal information necessary to provide its services. The types of information we collect are —

2.1 Information provided directly by the player

• Name, date of birth, and national identity document details
• Phone number or email address used for the account
• KBZPay, Wave Money, AYA Pay, CB Pay, or bank transfer account details (for deposit and withdrawal purposes only)
• Password set during registration (stored in encrypted form)

2.2 Technical information collected automatically

• IP address, browser type and version
• Login time, logout time, and session duration
• Game history and financial transaction records
• Device ID and operating system type
• Cookies and session tokens (see details below)

Purpose of Data Collection

q74 uses players' personal information only for the following purposes —

1. Account registration, verification and management
2. Processing deposit / withdrawal transactions
3. Providing bonuses and promotions
4. Detecting and preventing gambling-related problems (responsible gambling financial safeguards)
5. Customer support — assistance via 24/7 Live Chat and Email
6. Legal, security and Anti-Money Laundering (AML) compliance
7. Improving platform performance and security

Cookies and Tracking Technology

We use cookies to improve website performance and enhance the player experience. Types of cookies include —

• Essential Cookies: Required for the website to function normally. These include maintaining login sessions and security checks.
• Security Cookies: Used to protect accounts from unauthorised access and prevent financial fraud.
• Performance Cookies: Monitor website activity to help us understand which games players prefer most.

Players may disable cookies through their browser settings, but please note that doing so may cause some website features to stop working properly.

Data Sharing Policy

q74 does not sell, rent or share players' personal information with third parties or companies without protection. We will not share data with any organisation without safeguards. However, limited sharing may occur in the following situations —

• Payment services: Only the minimum necessary information is shared with KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer services to process financial transactions.
• Legal requests: Information may be disclosed only when required by law in response to official legal notices or regulatory enquiries.
• Security checks: Records may be shared with relevant authorities as part of Anti-Money Laundering (Money Laundering) compliance investigations.
• Technology services: Data is shared with trusted technology service providers responsible for platform maintenance, under strict confidentiality agreements.

Personal Data Security Measures

q74 employs a wide range of security technologies to protect players' personal information —

• SSL Encryption: All data transfers between the website and players' devices are secured with SSL encryption.
• Password Encryption: Players' passwords are stored using hashing technology to keep them secure.
• Access Control: Only a strictly limited number of staff are permitted to access personal information.
• Regular Security Audits: The platform's security is reviewed on a regular basis.
• Record Keeping: Gaming and financial records are stored in a strictly secured environment.

Personal Data Retention Period

q74 retains players' personal information according to the following conditions —

• Active accounts — until the account is closed
• Financial records — for the period required by law
• Closed account records — retained within a defined period for legal protection purposes

After account closure or termination of service, personal data that is no longer required by law will be securely deleted.

Players' Rights

As a q74 player, you have the following rights regarding your personal information —

• Right to Access: You can request to view what personal information is being stored about you
• Right to Correction: You can request that any inaccurate personal information be corrected
• Right to Deletion: You can request that your personal information be deleted when it is no longer required by law
• Right to Export: You can request that your personal information be provided in a readable format
• Right to Object: You can object to the use of your information for specific purposes

To exercise any of these rights, please contact us by email at [email protected].

Minors and This Policy

q74 is only for players aged 21+. If we discover that personal information from a child or person under 21 has been collected without our knowledge, they should be contacted — and that information will be deleted immediately.

Policy Updates

q74 may update this privacy policy due to changes in law, improvements to our services, or security upgrades. When changes occur, the "Last Updated" date on the website will be revised. Players should review this policy on the website regularly. Continued use of the website after a policy change is considered acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy, you can reach us via 24/7 Live Chat or by email at [email protected]. We will carefully respond to all enquiries regarding the protection of your personal information.